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To help you find the right document management system, we researched and analyzed dozens of options. Here is a roundup of our 2019 best picks and an explanation of how we chose them.
Locating the Best Services
To determine the best document management systems, we started with a pool that included all the vendors on the list below. After some preliminary research, which included looking at other best-picks lists and researching each system, we interviewed small business owners and discovered more vendors to add to our list.
Choosing the Best Services
Best Software For Mac
Next, we researched each provider by investigating its services, watching tutorials and how-to videos, testing out the system when possible, and reading user comments. We also considered the pricing listed on these services' websites. After narrowing down the list to 11 contenders, we contacted each company's customer service department by phone, or live chat if possible, and posed as new business owners to gauge the type of support each provider offers.
Researching Each Service
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Our process involves putting ourselves in the mindset of a small business owner and gathering the data that would be readily available to such an individual. We evaluated ease of use, whether the solution was on-premises or cloud-hosted, the file cabinet structure, search capabilities, scanning options, editing abilities, collaboration tools, security measures, integration options, workflow abilities, mobile access, customer service, and, finally, cost.